Frequently Asked Questions

Answers to common questions about our air conditioning, refrigeration and HVAC services.

Frequently Asked Questions

Answers to the questions we hear most often from homeowners, businesses and facilities managers.

Which areas do you service?

We proudly serve Johannesburg, Alberton, Alberton North, Meyersdal, Brackenhurst, Germiston, Boksburg, Springs, Brakpan, Midrand, Roodepoort, Alrode and surrounding Gauteng suburbs. Other areas are covered on request.

Do you provide free quotes?

Yes. Site inspections and quotes are provided free of charge for standard installations and service work in our operating area.

Do you offer emergency call-outs?

Yes. We offer 24/7 emergency call-outs for cold rooms and commercial refrigeration clients, and same-day response for residential aircon faults where possible.

Do you work on all makes and models?

Yes. Our technicians are trained on all major air conditioning and refrigeration brands, including inverter, non-inverter, split, multi-split, cassette and ducted systems.

Do you install units supplied by the client?

Yes, provided the equipment is new, sealed and comes with valid manufacturer warranty documentation. We will always inspect the unit before installation.

How often should I service my aircon?

For residential units, once a year is a minimum. Commercial and heavy-use systems should be serviced every three to six months.

Do you provide invoices and tax invoices?

Yes. Every job is quoted and invoiced with a professional, itemised document that includes VAT where applicable.

What warranty do you offer?

We provide a 12-month workmanship warranty on installations. Equipment warranties follow the manufacturer terms.

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